VISION TECHIT help that makes sense.
If something is slow, broken or confusing, we'll find the cause, fix it, and explain it without jargon.
What we help with
If it isn't on the list, ask. We'll tell you honestly whether we can help.
- Computer and laptop troubleshootingSlow, frozen, won't start, or acting strangely.
- Device setup and guidanceGetting new devices working and showing you how to use them.
- Software installation and problem-solvingInstalling, updating and fixing the programs you rely on.
- Step-by-step troubleshootingWe talk you through it, so you can handle it yourself next time.
- Technology adviceNot sure what to buy or how to do something? Ask first.
Website support and projects
We design and build modern websites and digital projects, with a focus on usability and a professional finish. We also help with problems on existing sites.
Have an idea?
Tell us what you want it to do. We'll work out what's needed before anything gets built.
How a request goes
These are the four stages a request moves through. We keep you updated at every stage.
Open
We've received your request.
In progress
Someone is working on it.
Waiting
We need something from you.
Resolved
We think it's fixed. Tell us if not.
To help us help you faster
Tell us what happened
What were you doing when it went wrong? Did anything change before it started?
Share any error message
Copy it exactly, or send a photo of the screen.
Say what you've tried
It stops us repeating steps you've already done.
Name the device
Make, model and what it runs on, if you know.
Got something that won't work?
Tell us what's happening. We'll work out what's really wrong before we touch anything.