VISION TECHPolicy
Data Retention Policy
Last updated 6 October 2026
We keep personal information only as long as we need it. These are our standard periods.
1. Retention periods
| Information | How long we keep it |
|---|---|
| Account details | While your account is open, then 12 months |
| Device records | While your account is open, then deleted with it |
| Support requests and messages | 2 years after resolved |
| Uploaded photos and files | Deleted 90 days after the request is resolved |
| Sign-in and security logs | 12 months |
| Invoices and payment records | 6 years, if we ever issue invoices (UK tax rules) |
| Marketing consent records | While consent applies, plus 2 years |
2. Deletion
- You can ask us to delete your information at any time. We will do so unless the law requires us to keep it.
- When a period ends, information is securely deleted or anonymised.
- Backups are overwritten within 30 days.
3. Review
We review this policy at least once a year.
4. Contact
Requests: admin@visiontech336.com.
These pages describe how Vision Tech works today. If something here is unclear, email admin@visiontech336.com.