Our policies

The policies that apply to Vision Tech, our website, the Vision Tech App and Vision Tech Gaming Servers UK. We write them in plain English.

• Privacy PolicyHow we collect, use and protect your information.
• Terms of ServiceThe terms for our IT support services.
• Vision Tech App Terms of UseThe rules for using the Vision Tech App.
• Acceptable Use PolicyWhat is and is not okay when using our services.
• Cookie PolicyThe cookies our website and App use.
• Remote Access PolicyHow and when we connect to your device.
• Data Retention PolicyHow long we keep different kinds of information.
• Refund and Cancellation PolicyCancelling, missed appointments and returns.
• Complaints PolicyHow to complain and what happens next.
• Game Servers Community RulesRules for our Vision Tech Gaming Servers UK community.