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TVs, streaming & smart home
Smart TVs, streaming, speakers, consoles and smart gadgets. 20 guides in 4 sections.
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TV problems
My TV has sound but no pictureIf your TV plays sound but the screen stays black, the problem is often a setting or a loose cable rather than a broken TV.My TV will not turn onA TV that will not switch on can be alarming, but the cause is often simple.Freeview channels are missing: how to retuneIf some Freeview channels have disappeared, or you see "no signal" on channels such as BBC One or ITV1, retuning your TV usually brings them back.My TV keeps disconnecting from Wi-FiSmart TVs rely on Wi-Fi for apps like BBC iPlayer, ITVX and Netflix.Netflix or iPlayer keeps buffering or crashing on my TVWhen Netflix, BBC iPlayer, ITVX, Disney+ or Prime Video stalls, shows a spinning circle or closes by itself, the cause is usually a weak internet connection, a busy TV or an out-of-date app.My Fire Stick, Chromecast or Apple TV is not workingStreaming sticks and boxes plug into your TV and give you apps such as BBC iPlayer, ITVX, Netflix and Disney+.TV remote control not working or needs pairingWhen a remote stops working, it is usually the batteries, but there are other quick fixes.
Connecting, sound & picture
How to connect a laptop to your TVConnecting a laptop to a TV lets you watch videos, photos or a presentation on the big screen.How to show your phone screen on your TVYou can show photos, videos or apps from your phone on your TV without cables.HDMI: no signal and HDMI-CEC explainedHDMI is the cable that carries picture and sound between your TV and devices such as a Sky box, games console or soundbar.Soundbar setup and no soundA soundbar can make TV speech and films much clearer.TV picture settings explained simplyTVs come with picture modes and settings that can look confusing.How to limit adverts and data tracking on your smart TVSmart TVs often collect information about what you watch and use it for adverts.
Smart home & cameras
Alexa, Google Home or HomePod says it is having troubleSmart speakers such as Amazon Echo, Google Nest and Apple HomePod need Wi-Fi to work.Smart plugs and smart bulbs will not connectSmart plugs and bulbs from makers like TP-Link, Philips Hue, Wiz and others let you control lights from your phone or voice.Video doorbell or camera shows offlineVideo doorbells and cameras, such as Ring, Google Nest, Blink and similar, need a steady Wi-Fi link.Smart home safety: updates, strong passwords and two-step sign-inSmart TVs, speakers, plugs, cameras and doorbells are all connected to your home network.
Games consoles
PlayStation, Xbox and Switch: connection and slow download problemsGames consoles use your home internet for game downloads, updates and online play.Console storage full and controller will not connectTwo common console problems are running out of storage and a controller that will not pair.Games console parental controls basicsParental controls help you decide what children can play, who they can talk to and how long they can spend online.
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