Free tech help, no sign-up
Fix it yourself, in plain English
558 free step-by-step guides for Windows laptops, Clevertouch screens, Samsung TVs, Alexa, phones, Wi-Fi, printers, email and staying safe online. Read them here or download them as PDFs.
Popular searches: slowwi-fiprinterscamclevertouchblue screen
Browse by topic
Slow, frozen, will not start, blue screens, updates, Wi-Fi and everything else on a Windows computer.
80 guides →Word, Excel & Microsoft 365How-tos and fixes for Word, Excel, PowerPoint, Outlook and Teams.
30 guides →Clevertouch & interactive screensHow to use them, connect laptops and cast, plus fixes for touch, pens, input and sound.
64 guides →Samsung TVsNo picture, Wi-Fi, apps, remote, retuning, picture and sound settings.
34 guides →Amazon Alexa, Echo & Fire TVSet-up, offline Echos, routines, smart home and Fire Stick problems.
34 guides →LG, Sony, Sky, Virgin & other TVsOther TV brands, Freeview, Freesat, Sky and Virgin boxes, streaming sticks.
22 guides →Google Nest, Chromecast & smart homeNest, Chromecast, Ring, Hive, HomePod and smart plugs.
18 guides →Mac & ChromebookFixes and how-tos for MacBooks, iMacs and Chromebooks.
26 guides →Wi-Fi, routers & broadbandDropouts, slow speeds, no internet, extenders, mesh and router setup.
25 guides →BT, Sky, Virgin & EE routersLight colours, restarts, Wi-Fi passwords and outages for UK providers.
20 guides →iPhone, iPad & AndroidCharging, storage, accounts, WhatsApp and more.
30 guides →Samsung Galaxy phones & tabletsSmart Switch, battery, storage, Galaxy Buds, One UI tips and fixes.
24 guides →Printers, monitors & devicesPrinters, scanners, monitors, USB drives, webcams, headsets and cables.
27 guides →HP, Canon, Epson & Brother printersBrand-specific printer set-up, Wi-Fi, ink, toner and error fixes.
28 guides →Email & online accountsOutlook, Gmail, Zoom, OneDrive, sign-in problems and sharing files.
29 guides →Scams & online safetySpot scams, stay safe, and know what to do if something goes wrong.
26 guides →TVs, streaming & smart homeSmart TVs, streaming, speakers, consoles and smart gadgets.
20 guides →Small business ITBackups, shared files, staff accounts, Cyber Essentials and getting IT support right.
18 guides →Schools & offices
Clevertouch and interactive screens
How to use them, connect laptops and cast, and fix touch, pens, no signal and sound. 64 guides written for busy teachers and office teams.
Most needed guides
Every topic at a glance
- How to fix a slow computer
- My computer will not turn on
- My computer is frozen
- How to free up storage space
- How to install updates safely
- Word: track changes explained
- Word: how to add page numbers
- Word: how to set spell-check to English (UK)
- Excel: why you see #### in a cell
- Excel: how to print a sheet to fit on one page
- Clevertouch screen will not turn on
- Pens and erasers not writing on an interactive screen
- No sound or low volume on a Clevertouch screen
- How to change the input source on a Clevertouch screen
- Clevertouch screen says no signal
- Samsung TV will not turn on, red standby light or clicking noise
- Samsung TV keeps turning itself off or restarting
- Samsung TV has a black screen but I can hear sound
- Samsung TV has a picture but no sound
- Samsung TV says no signal or HDMI is not working
- How to set up a new Echo Dot or Echo speaker step by step
- How to set up a new Echo Show step by step
- Echo Dot will not connect to Wi-Fi, or you need to change the Wi-Fi network
- Alexa says "I'm having trouble connecting"
- Echo shows as offline in the Alexa app
- LG TV: no sound from the TV speakers
- LG TV: black screen or no picture
- LG Magic Remote: how to re-pair it
- Sony Google TV: first-time set-up and getting around
- Panasonic TV: basics for input, sound, picture and updates
- Setting up a Google Nest Mini or Nest Hub in the Google Home app
- Nest speaker or display says 'Something went wrong' or shows offline
- 'Hey Google' is not responding on my Nest speaker
- Casting to your TV from an iPhone, Android phone or Chrome on a laptop
- Nest thermostat basics: setting the temperature and schedule
- Mac: my Mac is slow or shows the spinning wheel
- Mac: Wi-Fi keeps dropping or will not connect
- Mac: how to close a frozen app (Force Quit)
- Mac: how to install macOS updates safely
- Mac: sound, microphone or camera not working
- Wi-Fi keeps dropping
- How to restart your router properly
- How to connect a device to Wi-Fi
- Where to put your router for the best Wi-Fi
- 2.4GHz, 5GHz and 6GHz Wi-Fi explained simply
- BT Smart Hub: what the light colours mean
- EE Smart Hub: what the light colours mean
- Virgin Media Hub 5: what the lights mean
- Sky router: what the hub lights mean
- Plusnet Hub: what the lights mean
- My phone battery drains too fast
- My phone says storage is full
- My phone is slow or keeps freezing
- iPhone and Android: phone will not charge
- iPhone and Android: what to do with a cracked screen
- Samsung Galaxy: how to move everything to a new phone with Smart Switch
- Samsung account and Google account explained for Galaxy phone owners
- Samsung phone slow or storage full: using Device Care to speed it up
- Samsung phone will not charge, charges slowly or shows a wet port warning
- Samsung Galaxy: screen black, frozen or not responding, and how to restart it
- My printer will not print
- Bluetooth will not connect
- My printer says it is offline
- My printer prints blank or very faint pages
- How to clear a paper jam safely
- HP printer says Offline: how to fix
- HP Smart app: how to set up your HP printer on Wi-Fi
- HP printer paper jam: how to clear it safely
- Canon PRINT app: how to print and scan from your phone
- Canon PIXMA paper jam or paper will not feed
- I cannot sign in to my email
- My email storage is full
- How to stop spam emails
- How to set up your email on an iPhone
- How to set up your email on an Android phone
- Staying safe online
- How to spot a scam email, text or call
- How to create a strong password
- A pop-up says my computer has a virus
- Fake delivery texts: Royal Mail, DPD and Evri
How it works
Take the guides with you
Every guide has a one-click PDF to print or keep, and every topic has a complete handbook with contents page. Free to share with family, staff or pupils.